TRACK YOUR ORDER
Every DRAGOM order has a live order status page with the latest information from our shipping partners. Here’s how to find yours.
TRACK YOUR ORDER
From your confirmation email
Open your order confirmation or shipping email and select “View your order”. It always shows your order’s current status and tracking link.
From your account
Sign in with the email you used at checkout to see every order, its status and tracking details.
What each status means
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Order Placed
We’ve received your order and payment.
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Processing
Your order is being prepared by our fulfillment partner.
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Shipped
Your package has left the warehouse and you’ll get a tracking number by email.
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Out for Delivery
The carrier reports your package is on its way to you today.
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Delivered
The carrier reports your package as delivered.
Statuses appear only when they’re reported by Shopify or the shipping carrier. We never estimate or invent updates.
Can’t find your order or have a question?
Contact support